Phone Number 8882822195
The Reef Playacar Resort & Spa
Av. Xaman - Ha Retorno Sayil s/n, Playacar, Playa del Carmen, 77710, Mexico
Rating
3.8
Price Level
$$$
Rooms
198
Pets
No
28
Dec

The Reef Playacar Resort & Spa, Playa del Carmen

The Reef Playacar Resort & Spa

Free Wi-Fi two pools a spa dive center and beachfront location one mile from the ferry to Cozumel are the reasons the non-smoking The Reef Playacar draws in guests. The non-smoking Reef has 202 rooms in 18 villas arrayed on a lushly landscaped beachfront property with wooden paths thatched roof palapas tropical gardens and waterfalls. All rooms come with furnished balconies or terraces ceiling fans air conditioning TVs and mini-fridges stocked with soft drinks on arrival. Some rooms have some combination of free wine and beer coffee/tea makers bathrobes jetted tubs exclusive beach lounge access and spa discounts. Take a revitalizing swim in the Reef's two outdoor pools enjoy a massage (for a fee) in the full-service spa or hit the waves for some paddle boarding wave running or sailing. The resort also has kayaking volleyball water polo aqua aerobics a kid's pool kid's activities a fitness room game room live entertainment free parking and a marina with a dive center. Dining and drinking venues include a gourmet grill restaurant Italian restaurant swim-up bar and beach bar. The resort's all-inclusive plan includes recreation activities non-motorized water sports meals snacks and beverages including domestic alcoholic cocktails. The Reef Playacar is on the Caribbean about one mile southwest of the ferry to Cozumel and two miles southwest of the center of Playa del Carmen. Xcaret Eco Park is six miles southwest. If you're coming from Cancun the resort is 37 miles southwest of Cancun International Airport and 45 miles southwest of the city center.

The Reef Playacar Resort & Spa

Price & Availability

Overall

Good
3.8
951 reviews
5
4
3
2
1

Customers Review

Value 3.5
Location 4.2
Cleanliness 4.2
Comfort 3.7
Neighborhood 4.5
Amenities 4
Condition 3.9
Recomendation 64.4%
“The location was great and beautiful. It’s a beach front property but it’s about a good 3 blocks of walking to it distance wise. However I was given the opportunity to upgrade my all inclusive to the all premium package before arrived. DO NOT UPGRADE! They will not honor it and the staff ignores you when you ask for any of these perks and none of the managers return your calls and in person pop ins. They didn’t even refund the $175 upgrade. I spent most of my time frustrated with staff instead of enjoying the resort. The beds are hard and uncomfortable just like all of the other reviews. The restaurant options were very slim and not as good as smaller properties in the area.”
— nik riley
“Hello and good day. I have been to Mexico many times but this trip this year has by far been the greatest. The Reef Playacar has done above and beyond to accommodate our needs and keep us happy with our stay during our honeymoon, they presented us with the best suite by putting decorations everywhere and providing multiple high-end restaurants that range from Japanese cuisine, to Mexican and Italian. The Reef Playacar has the best beach view and makes you feel like you're in a jungle but jungle heaven!!! I am so pleased to stay here and truly suggest the Reef Playacar resort to everyone, the staff was phenomenal particularly Jesus, he made sure that we were fully satisfied and happy .Thank you to everyone at Reef Playacar Resort we appreciate everything you've done for us and hope to visit again.”
— Leen Alahmar

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