Phone Number 8882822195
Santa Catalina, a Royal Hideaway Hotel
Leon y Castillo, 227, Near Las Canteras Beach, Las Palmas, 35005, Spain
Rating
4.5
Travelers Choice
2021
Price Level
$$
Rooms
204
Pets
No
30
Dec

Santa Catalina, a Royal Hideaway Hotel, Las Palmas

Santa Catalina, a Royal Hideaway Hotel

Lying at the heart of Doramas Park, this first-class hotel is situated at the centre of Las Palmas de Gran Canaria and offers its guests fabulous views out over the surrounding garden complex and the sea. It is 20 minutes walk to the Triana and Mesa y López shopping streets as well as to the marina and the nearest beach is just approximately 3 km away. The airport is 25 km away. The hotel features 202 accommodation units. A lobby and a reception are available to guests. Lift access is provided to the upper floors. Amenities include a safe and currency exchange facilities. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a breakfast room and a bar. A garden is among the features contributing to a pleasant stay. A TV room is also among the amenities at the hotel. Parking facilities available to guests include a garage and a car park. Additional services include a babysitting service, room service and a laundry. There is a business area with a conference room and a fax machine. All rooms feature air conditioning, a living room and a bathroom. A balcony or terrace can be found in most rooms, offering additional comfort. Each accommodation unit features a double bed or a king-size bed. A safe and a minibar also feature. The accommodation units offer a range of amenities, including a mini-fridge. Internet access, a telephone, a TV, a radio and wireless internet access are provided as standard. In each of the bathrooms, guests will find a shower, a bathtub, a hairdryer and bathrobes. Both an indoor and an outdoor pool are available for swimming. A terrace, sun loungers and parasols are available. The hot tub offers revitalisation. There is also a poolside snack bar. For those wishing to enjoy some exercise, tennis and golf are offered onsite. The hotel offers indoor sporting opportunities in the form of a gym. The hotel offers various wellness options, including a spa, a sauna, a steam bath, a hammam and a solarium, or for a fee, a beauty salon and massage treatments. Live music and a casino complete the range of options available.

Santa Catalina, a Royal Hideaway Hotel

Price & Availability

Overall

Wonderful
4.5
50 reviews
5
401
4
82
3
30
2
18
1
11

Customers Review

Cleanliness 4.8
Comfort 4.9
Amenities 4.4
Condition 4.7
“Foi muito desapontado por este hotel 5 estrelas eu fiquei 2 semanas em julho de 2017. É um hotel cansado e ultrapassado que a manutenção parece ter parado. Péssimo isolamento acústico na sala, especialmente os canos de esgoto de outras salas parecia bom quando foi lavado nos banheiros. Vazamento de água no chão quando eu tomar banho no banho e mofo no banheiro onde eu fiquei (quarto 341) com vista para o quintal. O café da manhã foi uma enorme crise, muito sem gosto e pouco a escolher. Não é barato para comer e beber, mas com 1 estrela Michelin no restaurante, o preço sobe. De qualquer forma, 4,5 Euro é apenas mais caro para uma pequena cerveja longe com a piscina. O pessoal do piano bar era lento e desconfortável, parecia que eu estava adorando-os e não um convidado. Uma vantagem para pouco ruído exterior, mas principalmente porque o hotel está em um grande e grande parque. Não vai ficar no Hotel Santa Catalina várias vezes, com certeza.”
— Reymund Kirkhus
“Despite the location, I don't think this hotel deserves the "5-stars". 1. Why I, as the guest, should give my room key to the reception anytime I leave the hotel? I'll give back the room key when I check out, but not anytime I only leave the hotel for a walk! 2. So much dust! Can't you just pay a bit more attention to the cleanness of the room? I don't feel like staying in a 5-stars hotel. 3. I just want to have a shower and then I got the entire swimming pool at the bathroom! And so slippery! 4. Creepy door to the room next door....can't you just simply lock it up? 5. There is also a notice at the reception, saying that "dear guests are NOT allowed to consume any food/drink from outside of the hotel"! I came to stay at the hotel for vacation, not to sit in a "luxury prison". Shall I hashtag "orange is the new black"?!”
— Hata Jan

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