Experience Comfort and Convenience at Fairfield Inn & Suites Richmond Ashland

Jonny Dankelman

Jan 15, 2023

5

Stopped here on the way from Baltimore to Fayetteville the day after Christmas. 95 was horrible, 6 hours from B'more to Richmond! I was exhausted, pulled into this Marriot to save my sanity. Check in took 5 mins and I was in a beautiful, comfortable room. Free Netflix, Showtime, internet. Top rate amenities. I was so relieved. Great job Marriot!

Holly E

Dec 29, 2022

1

Left without even staying the night after my child was bitten by something—likely a bed bug from the mark left—5 minutes after climbing in bed. When I lifted the fitted sheet to check for bed bugs, I found the mattress pad had hair all over it along with dirt and crumbs. Definitely would not recommend this hotel because it certainly doesn’t meet typical Marriott standards!

J M

Nov 20, 2022

1

Front desk lied to my minor son about having complimentary toothbrushes and told him to buy a $3 toothbrush! I don’t understand the point of this. It’s not about the money but the fact that they would do this to a child. Another employee confirmed that they had plenty! Besides that one employee, everyone else was great! To add, my son and I entered through the side door only to be charged at by a large pitbull!!! The owner had to pin the dog against the wall to stop it from attacking us! We ran up the stairwell to our floor to avoid walking past them!

Yolanda Montgomery

Oct 30, 2022

3

If you like dogs then this is the hotel for you. The room smelled like dog when I walked in. I had to spray a ton of Lysol. When I checked in the staff person was eating lunch and when I checked out, the staff person was hiding in the back. I had to holler for her. The mobile key card does not work because they want to make sure people don't bring unauthorized dogs into the hotel. Knowing this, the check in guy failed to give me a keycard so I had to come back down. Stay on an upper floor because the floors are paper thin. Breakfast was good, although, I have never seen a Marriott with a tip jar.

leah washington

Aug 08, 2022

4

It was a very nice hotel. Well kept and clean. Very inviting. The only thing I found uncomfortable, unprofessional and extremely distasteful was the breakfast staff. The lady who was in charge of refilling the food hovered over the food and watched everything you picked up. It was so uncomfortable. It was borderline harassment. This never happens at the Hilton. Marriott you need to train your staff better.

Barry B

The Model of What a Fairfield Inn Should Be

5

My wife and I are longtime Marriott Rewards members. Every so often, a Marriott property shines far more than the rest. That's the case with this beautiful Fairfield Inn. It is obviously well-run...

sunmaiden26

Very Confortable and Nice Hotel

5

This is absolutely somewhere I would stay again. The location is perfect (only a few minutes from our local plant that I am here to visit). The room is very clean and comfortable. The bathroom is...

Travellingwmylove

Very nice

5

Very nice, clean hotel. Lobby was very clean and quiet. Check in was quick and painless. Suite was clean, comfortable and gorgeous. Checkout was easy as well. Staff was friendly and put together and...

Fairfield Inn & Suites Richmond Ashland, Richmond

Fairfield Inn & Suites Richmond Ashland

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