Phone Number 8882822195
Krystal Puerto Vallarta Hotel
Avenida de las Garzas, Zona Hotelera Norte, Near Cruise Ship Terminal, Puerto Vallarta, 48300, Mexico
Rating
3.2
Price Level
$$
Rooms
388
Pets
No
28
Dec

Krystal Puerto Vallarta Hotel, Puerto Vallarta

Krystal Puerto Vallarta Hotel

This hotel is located directly in the tourist centre of Puerto Vallarta, just a few paces from the beautiful sand beach and the lively harbour. The town centre offers various shopping and entertainment facilities and is located just a few minutes away. The purest essence of the Mexican Pacific and its tropical spirit take form in the Krystal Puerto Vallarta Hotel, our resort in Bahía de Banderas where you will be able to enjoy the beauty of this unique destinations and relax with every type of commodity within arm’s reach: 4 pools, 6 Jacuzzi, spa zone with massages, international cuisine, free wifi, gym.

Krystal Puerto Vallarta Hotel

Price & Availability

Overall

OK
3.2
107 reviews
5
2491
4
866
3
560
2
417
1
410

Customers Review

Cleanliness 3.8
Comfort 3.5
Neighborhood 3.6
Amenities 3
Condition 3.2
Recomendation 100%
“An absolutely terrible hotel. The front desk at check in gave us the wrong room number and no paperwork, there’s not actually a 21st floor but we we’re told 2106... what they actually meant was 2116 and on floor 1116. How are you supposed to know they don’t have a 21st floor if they give you a room number of 2216... This got dealt with by manager after 45 mins of complaining at front desk finally. Later on in the evening I went down to front desk (very far from my room) hoping to get a few bottles of water and no luck, they said they would send 2 to my room (very small bottles). I called and asked for more and they said no. Travelling to a country where you can’t drink tap water, I expect that I should either get to go to a restaurant and get water or that room service should be able to bring me more than 2 tiny bottles for double occupancy. Very unhappy overall with the hotel, you get what you pay for here for sure. Would never stay here again and I hope if this review makes a difference for others, it pushes you to pick somewhere else. PV is beautiful and I am sure there are better hotels who treat their guests properly”
— Samantha Frigon
“Hemos exelente servicio. Totalmente recomendable. Gracias por su ospitalidad”
— Wendy Amado

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