“El lugar esta bien el único inconveniente es en recepción.”

“Our family of four had a long stay in a One-bedroom King Suite over the Christmas holidays. It's a modern hotel with a small, pleasant lobby, good lighting, three elevators, on a safe, well-lit, busy block. Overall it was a great stay, but there are a few things they could do to get to a solid 5-star rating.I'll start with the PROS: - Location, location, location. Seriously awesome spot with so many choices for easy, safe, and timely public transportation. The 4, 6, E, and M subway stops are a block or two away, and these are nicer stations that were safe and busy, even late at night. The uptown buses on 3rd and Madison Avenues, and the downtown buses on 2nd and Lexington Avenues, all run very regularly. We got the 7-day Unlimited passes from MTA (buy at a subway station), and used CityMapper or Apple Maps on our phones to figure out routes to our destinations and back. We got a ton of use from these! There is also a Walgreen's around the corner, which is always handy. Easy walk to Grand Central, Rockefeller, St. Patrick's, MoMA,and the 5th Avenue shops. - Friendly, responsive staff. The lobby personnel and housekeeping were awesome. They brought stuff up pretty quickly when we needed something (towels, TP, kitchen stuff, etc.). Everyone always greeted you with a genuine smile. - Kitchenette. While we did not cook any major meals, it was great to have a small fridge, microwave, sink, 2-burner stove, and dishwasher in our room. We ordered groceries ahead of time and had them delivered via Instacart the day of our arrival. We always had breakfast in the room: cereal, toast, bagels (Ess-a-Bagel is across the street), instant oatmeal. There is a small toaster and coffee maker in the room. - Big bathroom. When it's just myself and my husband sometimes the quaint, boutique hotels are a fun change. But those little sinks with almost no counter space would not work with us and our two teen girls. The tub/shower and toilet were fine, and the sink with a long counter plus open shelves beneath were great for all our toiletries.Okay, now the CONS: - I booked us a One-Bedroom Suite - King Bed. In the photos on their site it shows an L-shaped sectional sofa and a good-sized dining table with four dining chairs in a separate dining nook. Our room did not have all that. The sofa was just a regular sofa, not a sectional. The dining area was a tiny table about 2' in diameter with only two small "dining" chairs, and not in any kind of "nook," but against a small wall next to the kitchen. The bedroom and bathroom were great, but the living area was nowhere near what the photos showed. It was way more cramped and smaller than what we were expecting; it certainly did not feel like a 750 sq ft room. I would have complained but we got in 2 hours later than expected and it was late, and our groceries had already arrived. We just made do. But that was a major bummer and a disappointment. - A little upgrade on the kitchenette is in order. Yes, there was a toaster and a coffeemaker, which was nice. BUT...a nicer toaster that could actually fit a bagel would be even better. The toaster was so old and small, with burned edges all around. The coffeemaker was sufficient, but if Affinia would upgrade it to at least a Keurig, it would work and taste a lot better. When we got in there was one glass, two mugs, and a bunch of spoons. We had to ask for more drink ware, forks, and knives (which they did bring quickly). The dishwasher's bottom rack was also completely off the rails, literally. To pull it in or out you had to lift it and put it on the door; it no longer slid on the rails properly.Would we stay there again? Probably, next time we go again as a family. Our kids love NYC and now that they're older it's so easy to bring them and enjoy more. Next time, though, when booking this same room I will definitely clarify room size and amenities. Would love it, though, if they spruced up some of the kitchen issues I mentioned.”