“Helena (the night auditor) really made our stay worth staying. We had such a long stressful day and flight and her beautiful smile and warm friendly service really but us at ease. She was the best part of overall great experience here at this hotel. I'll recommend this hotel for everyone I know and meet and refer them all to her. Fred our shuttle bus driver was awesome too. Yushirah was also wondering, super friendly and very helpful. She made our breakfast perfectly, just the way we like it. I was really missing my home cooking and she really made us feel at home. She was absolutely amazing!!”

“Stayed at the Courtyard for work trip as normally Courtyards are very nice. I should have checked the reviews here before booking as all the negative reviews are right and apparently the issues have been going on for months and they have not done anything to correct them. I had 3 colleagues flying in from all over the country and they stayed here with me. All of us had issues with the rooms, and the condition of the hotel and lack of amenities. I have included a pic of the shower floor in my room. The site says this hotel is recently remodeled but they cut a lot of corners. The towel rack in my room and one of my colleagues room kept falling off the wall. One was missing trash can and bath towels, the other had a hole where the mini refrig had been removed and never replaced, and one of us had to change rooms because the door key card reader malfunctioned multiple times. The outside doors do not work with key cards which means at night you have to walk through a poorly lit parking lot from the back of the building to the front and people prop open the doors. We also booked here instead of the Hyatt House because the website showed this courtyard had a restaurant/bistro and and out door seating area with a fireplace whereas Hyatt was under construction and had no amenities open. Well this place has nothing open. The outside fireplace sitting area could not be turned on by staff, and the restaurant had no one there near lunchtime. We came back around 8 pm last night hoping to gather at the bistro area to have a few drinks and socialize before we flew out in the morning, but they had no drinks, and one person who was behind the counter but disappeared to go do other duties. The only positive was the soft bed in the room but I will never return here and Marriott should remove their name from this property. From the reviews it’s seems other guests have had the same issues for months and nothing has changed, so please don’t bother replying and saying you are sorry as it appears Marriott doesn’t care!”