Wyndham Garden San Jose Silicon Valley
399 Silicon Valley Blvd, In San Jose (South San Jose), San Jose, CA 95138, United States
Rating
3.6
Price Level
$$
Rooms
207
Pets
No
from
R$ 4,069.55
25
Dec
Wyndham Garden San Jose Silicon Valley, San Jose
Wyndham Garden San Jose Silicon Valley
Nestled in the San Jose foothills this hotel features a large outdoor pool and a 24-hour fitness centre. All guest rooms include free WiFi. Levi's Stadium is 28.7 km away. Free guest parking an outdoor pool and an on-site restaurant are available. Guest bedrooms at Wyndham Garden San Jose - Silicon Valley have large TVs with cable channels as well as hot drink facilities. The en suite bathrooms come with a bathtub and a hairdryer. Chairs and spacious desks are included. Wyndham Garden San Jose - Silicon Valley's restaurant - Summit Steakhouse & Branding Iron Saloon – serves mouth-watering steaks and American fare. There is a full bar with live music and karaoke. Silver Creek and Santa Theresa Golf Clubs are both within 5 km of the hotel.
Price & Availability
Select your room
Standard Room ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Standard Double Room ·
Room Only · 2 Queen Beds
Member’s exclusive price
Non Refundable
Deluxe Suite ·
Room Only · 1 King Bed and 1 Double Sofa Bed
Member’s exclusive price
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.6
1616 reviews
5
244
4
168
3
176
2
131
1
138
Customers Review
Location 3.8
Cleanliness 3.7
Comfort 3.7
Neighborhood 3.8
Amenities 3.6
Condition 3.5
Recomendation 79.5%
“I have stayed at this hotel sometimes when I visit my parents and it looks like it has been under different management and changed names over the years. This most recent stay was probably the worst. I called in advance to make sure my reservation didn’t get cancelled when I wasn’t able to check in until the middle of the night when I arrived. There is NO way to get a direct number to this hotel. Even at 4p in the afternoon I got routed to an answering service who said she would make a note of my late arrival but she didn’t so my reservation got cancelled and I had to reinstate it when I got there in the middle of the night (luckily there were available rooms still). As far as the room itself: Thermostat wasn’t working, toilet clogged, there were wires where a smoke detector should be, no hair dryer in the room and when we went to the front desk to ask for one it was met with annoyance and we were treated like burdens. I usually don’t like to pick on things that cannot be simply changed but it’s important to know when you’re choosing a place to sleep — the walls are thin and you can hear everything in the hallway along with anything happening above and adjacent to you. I left the room and was walking down the hall towards the lobby several doors down from my room and I still heard my husband sneeze from inside the room. People knocking on the doors of neighboring rooms sounded like they were knocking on our door and their voices heard as if they were in our room. It is clear these rooms have not been renovated, let alone maintained in decades. I try and understand the pandemic probably did not help with accommodating the cost of repairs/maintenance which is why I still booked despite the poor reviews but this stay just felt so disgusting and if I’m going to pay over $100 a night I would rather spend it somewhere that at least looks like more care was put into the building and where the staff is more accommodating.”
— Shanna Marie
“The person at the front desk, Anna, was amazing. Other then that, the stay was horrible. Here is a list of items that was not acceptable.
1) Restaurant was closed, nothing close by to walk too for dinner/breakfast.
2) No continental breakfast. Who doesn't offer that in this day and age.
3) The hotel has two elevators; one didn't work the whole time we were there. The second one was being worked on the day we checked out. Had to take our luggage down three flights.
4) Safe didn't work when we checked in.
5) Hot water took forever to get there for the shower.
6) There was a water leak from above us. In the morning there would be water all over the floor. Reported it but it didn't get fixed. They did offer to move us but we were there for a wedding and had way to much stuff to pack and move so we just put towels on the floor.
7) There was a carpet tack sticking up, I just about cut my toe on. I saw the maintenance guy in the hall. He did take care of it, so credit where credit is due.
8) We stayed for 5 nights. Two nights were under a block reservation for the wedding. We had to check in three times during our stay. You have to have a better way to manage this type of situation. Anna, she's great, notated our reservations but the other staff members were confused even with Anna's detailed notes. So the two extra times I had to check in, I had to stand there and explain it again.
9) I understand there are staffing issues these days so we didn't get our room cleaned every day. The one day we did ask for it to be done they didn't do a whole lot. Pretty much just seemed like they made the bed. No clean towels, had to go hunt those down.”
— Mark Boomer
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