Omni Richmond Hotel
100 South 12th Street, Near Broad Street, Richmond, VA 23219, United States
Rating
4.2
Price Level
$$
Rooms
359
Pets
Yes
from
$ 1,154.61
30
Dec
Omni Richmond Hotel, Richmond
Omni Richmond Hotel
Price & Availability
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Deluxe Room, 1 Queen Bed ·
Միայն Սենյակ · 1 Queen Bed
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Non Refundable
Deluxe Double Room, 2 Double Beds ·
Միայն Սենյակ · 2 Double Beds
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Non Refundable
Deluxe Room, 1 King Bed ·
Միայն Սենյակ · 1 King Bed
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Non Refundable
Deluxe Room 1 Queen Bed ·
Միայն Սենյակ
Package Rate
Cancel free of charge before Wed, 18 Dec 2024
Room Standard ·
Միայն Սենյակ
Package Rate
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Deluxe Room 1 King Bed ·
Միայն Սենյակ
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Premier Room, 1 Queen Bed (High Floor) ·
Միայն Սենյակ · 1 Queen Bed
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Non Refundable
Premier Room, 2 Double Beds (High Floor) ·
Միայն Սենյակ · 2 Double Beds
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Non Refundable
Premier Room, 1 King Bed (High Floor) ·
Միայն Սենյակ · 1 King Bed
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Non Refundable
Premier Room - 1 Queen Bed ·
Միայն Սենյակ
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Premier Room, 1 Queen Bed (Luxury) ·
Միայն Սենյակ · 1 Queen Bed
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Non Refundable
Premier Room, 2 Double Beds (Luxury) ·
Միայն Սենյակ
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Premium Room, 1 King Bed (Luxury) ·
Միայն Սենյակ
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Executive Suite, 1 King Bed with Sofa bed, City View (Spacious) ·
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Presidential Suite, 1 Bedroom, 2 Bathrooms ·
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Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
968 reviews
5
1219
4
668
3
312
2
154
1
78
Customers Review
Location 3
Cleanliness 4.4
Comfort 4.4
Neighborhood 4.5
Amenities 4.1
Condition 4.3
Recomendation 85%
“Stayed for my anniversary. Don’t get me wrong, service at the restaurants were great! But, unfortunately we encountered unsavory events.
1. There was a Caucasian woman that was a part of the valet staff. She made numerous belittling comments to my boyfriend about “not being smart enough” and “not being good with numbers”. Left a bad taste in both of our mouths.
2. Upon my departure, whoever mans the valet on Monday afternoons (Caucasian male) did not even say goodbye or acknowledge me whatsoever. He just looked at me and looked back down. Not great customer service.
3. Wifi is VERY confusing and did not work
4. The room where the pool was had rain coming in from the opening in the ceiling.
5. Room was a 3/5 on cleanliness.
Good news:
1. Waitstaff was EXCELLENT during breakfast particularly and dinner.
2. Beautiful views from our room.
3. Front desk staff was very nice
Overall I say this: some of your staff needs to be trained to not judge a book by its cover. My boyfriend and I are generous tippers. Some of your staff missed out on great tips because they acted like we were below average civilians. As a business professional, I did not take kindly to that. I think everyone should be treated equal.
Rue.”
— Spirit Readz
“I recently had the pleasure of staying at Omni Richmond Hotel, and I must say, it was an excellent experience. The hotel itself is beautifully designed and well-maintained, with a grand lobby and comfortable guest rooms. The staff was also friendly and helpful throughout my stay.
One of the highlights of my stay was the Starbucks located on the property. As a coffee lover, I was thrilled to have a convenient and well-stocked Starbucks right in the hotel. The baristas were friendly and efficient, and the coffee was consistently delicious. The seating area near the Starbucks was also comfortable, with plenty of seating and natural light.
In addition to the Starbucks, the hotel also offered several other dining options, including a restaurant and bar, a grab-and-go market, and room service. I enjoyed a delicious breakfast at the hotel's restaurant, which had a good selection of hot and cold items.
The guest room itself was spacious and comfortable, with all the amenities I needed for a relaxing stay. The bed was comfortable, the bathroom was clean and well-stocked, and the room had a mini-fridge, which was a nice touch.
Overall, I highly recommend Omni Richmond Hotel for anyone looking for a comfortable and convenient place to stay in the city.”
— Kumar Reddy
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