Courtyard Houston Brookhollow
2504 North Loop West, In Houston (Brookhollow), Houston, TX 77092, United States
Rating
4.2
Price Level
$$
Rooms
197
Pets
No
28
Dec
Courtyard Houston Brookhollow, Houston
Price & Availability
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Overall
Excellent
4.2
971 reviews
5
42
4
51
3
41
2
26
1
10
Customers Review
Value 3.9
Location 4.1
Cleanliness 4.4
Comfort 4.2
Neighborhood 3.9
Amenities 4.1
Condition 4.1
Quality 3.8
Recomendation 86.4%
“Both associates when I arrived and left were extremely nice. And unfortunately my room was not a pleasant stay at all. There were dead bugs in the floor, most towels were dirty, hair left in bathroom, and some bed bugs that left bites and bumps on me. I've been a Marriott member since 2009 only staying in Marriott properties mostly during travel if available. This is the first property I've experienced this type of stay. I do plan on reaching out to management to offer feedback, as I do care and invested in this company.”
— Robin Hamilton
“Both associates when I arrived and left were extremely nice. And unfortunately my room was not a pleasant stay at all. There were dead bugs in the floor, most towels were dirty, hair left in bathroom, and some bed bugs that left bites and bumps on me. I've been a Marriott member since 2009 only staying in Marriott properties mostly during travel if available. This is the first property I've experienced this type of stay. I do plan on reaching out to management to offer feedback, as I do care and invested in this company. Ambos os associados quando cheguei e saí foram extremamente agradáveis. E infelizmente meu quarto não foi uma estadia agradável. Havia insetos mortos no chão, a maioria das toalhas estava suja, cabelos deixados no banheiro e alguns percevejos que deixaram mordidas e inchaços em mim. Eu sou um membro do Marriott desde 2009 apenas ficando em propriedades do Marriott principalmente durante a viagem, se disponível. Esta é a primeira propriedade que experimentei este tipo de estadia. Pretendo entrar em contato com a gerência para oferecer feedback, pois me importo e investi nesta empresa.”
— Robin Hamilton
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